Privacy Policy

This Privacy Policy explains how VirtueLogic, based in New South Wales, Australia, collects, uses, and protects your personal information when you use our website and applications.

Individual VirtueLogic products may have their own product-specific privacy policies. Where a product-specific policy exists, it applies in addition to this general policy for that product.

Information you provide: When you use our contact form, create an account, or interact with our services, you may provide your name, email address, and other details relevant to the service.

Automatically collected information: We may collect standard usage data such as IP addresses, browser type, device information, and pages visited through analytics tools. This data is used to improve our services and is not used to personally identify you.

Payment information: For paid products, payment processing is handled entirely by third-party providers (such as Lemon Squeezy). We do not store your credit card details or banking information.

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your enquiries and support requests
• Send transactional communications related to your use of our services
• Comply with legal obligations and enforce our terms of service

We do not sell your personal information to third parties. We do not send marketing emails unless you have explicitly opted in.

We may share information with third-party service providers who assist in operating our services (e.g., hosting, analytics, payment processing). These providers are bound by their own privacy policies and only receive the minimum data necessary to perform their function.

We may also disclose information if required by law or to protect the rights, safety, or property of VirtueLogic or others.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Depending on your location, you may have rights under applicable privacy laws, including:

• Access — the right to request a copy of the personal data we hold about you
• Correction — the right to request correction of inaccurate or incomplete data
• Deletion — the right to request deletion of your personal data, subject to legal obligations
• Portability — the right to receive your data in a structured, commonly used format
• Objection — the right to object to processing of your personal data in certain circumstances

These rights apply under the Australian Privacy Act 1988, the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws. To exercise any of these rights, please contact us via our contact page.

Our website may use cookies and similar technologies for essential functionality and analytics. You can control cookie preferences through your browser settings. Our services are designed to function with minimal cookie usage.

As our services are available globally and we use third-party providers based in various countries, your data may be transferred to and processed in countries outside your own. We take reasonable steps to ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

We may update this policy from time to time. Material changes will be communicated through the website. Continued use of our services after changes constitutes acceptance of the revised policy.

If you have questions or concerns about this privacy policy or how your data is handled, please reach out via our contact page.